Dolphin moby flips over and stops

by Sandra
(Belgium)

Hi,

We have a dolphin moby for a few years now. When it climbs the wall, it turns and doesn't come down the right way. It lands on it's back,or side. Than keeps rolling but can't move anymore. We have to put it back in the right position every 2 minutes. What can be the problem? The bag is clean.

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Feb 24, 2017
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Is the issue resolved
by: Anonymous

Mine is having a similar issue. Did the suggestion work? It didn't with mine. Please let me know what the solution was for your cleaner.

May 21, 2015
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Suction
by: ADMIN

Most likely debris stuck around the impeller. Try running without a bag as the problem sounds like suction.

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