No Dolphin Diagnostic Transformer power in Metz in France

by FEE André
(Metz FRANCE)

Good evening

I have a robot JD CLEAN and I have a problem with it.
I have not DC 24 v in the out of transformer DIAGNOSTI DC. I think that it is a problem with the electronic card . CanI buy a new card ? The references are above:
DIAGNOSTIC DC PN°: 9995654
230 V / 150 W
DC 30 V
P/D: 5204

Card:
CP 5 - 94 V - 0
0443

In France I can not have informations ................

In waiting your answer

André FEE

ADMIN REPLY: Have you checked the on/off switch, the outlet and/or fuse (if any)?