Dolphin Diagnostic Rip Off

by Ripped Off
(Florida)

I purchased a Dolphin Diagnostic Advantage pool cleaner 5 years ago, the motor has quit working and I was told by the service center that they want $350.00 to send me a new motor box without the cable. If I send the unit to them for repair they want shipping costs both ways, plus $350. for the box, plus another $60 to install it.

If I send the unit back so that they can install it, I will have a one year warranty on the new parts, if I install it myself they will not warranty the parts.

If you choose to purchase one of these units, plan on the motor dying after about 5000 hours of use. It basically is a throw away pool cleaner once the motor fails.

So if you want to spend $500 to fix a used pool cleaner then this is the one to buy. All this for a lousy $25.00 motor.

I will never buy any of their products again!