Dolphin Blowing out debris

Why is my dolphin blowing debri out the top?

ADMIN REPLY: Most likely a hole in the bag.

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May 16, 2014
Debri blowing out the top
by: Anonymous

Mine is brand new, no hole in filter cartridge, it blows debri right out the top instead of sucking it up. Any ideas? Also will not pick up dead algea, just blows it out the top. Pretty disappointed at this point, I read zillionsk of reviews and never read one thing about this at all. I've tried both filter cartridges that came with it.

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