Aquaproducts Pool Demon Turbo (Red)

by Phillip Stafford
(Phoenix, AZ)

Pool Demon Model T

Product was fine for about 3 months, then both motors failed, oil coated our pool from "unleakable" motors. Al Bar, a service manager at Aquaproducts did everything he could to prevent this unit from being repaired, to the extent that he neglected to inform FedEx of major shipping damage and instead blamed the customer for poor treatment of the unit. This was a major lemon and should have been replaced, but Aquaproducts saw fit to completely screw the customer hoping that they can avoid the expense associated with replacing that unit. We have to show companies like this that the cost of screwing a customer is far higher than actually doing the right thing and replacing a defective item. Let them know when you have received a >$1000 item that performs poorly. Let them know we won't stand for poor warranties and insulting customer support. Use your $ to vote for companies that stand behind their products.