DOLPHIN DIAGNOSTIC

by ROBERT RUSSELL
(VALLEY COTTAGE, NY 10989)

I BOUGHT MY FIRST DOLPHIN CLEANER AND IT WORKED GREAT FOR 3 YEARS AND THEN FAILED THE WAY A LOT OF THEM DO. IT WENT BACK/FORTH FOR 3-5 MINUTES AND STOPPED.
CHECKED IT OUT AND TRIED AGAIN, SAME THING. NO TWIGS OR BLOCKAGES, CLEAN BAG TRY AGAIN, SAME THING.
SENT IT OUT FOR REPAIR AND 2 WEEKS GO BY AND I GET A CALL THAT THE MOTOR ASSEMBLY, ALL ONE PIECE, NEEDS TO BE CHANGED. WITH REPAIR COSTS AND SHIPPING WOULD BE ABOUT $500.

SCREW THAT, I TOLD HIM TO SEND IT BACK AND BOUGHT ANOTHER ON E-BAY. 2 1/2 YEARS LATER AND THE NEW ONE DIES THE SAME WAY THE FIRST ONE DID.

I SEARCHED EVERYWHERE TO TRY TO FIND A SOURCE TO BUY THE MOTOR ASSEMBLIES OR INTERNAL REPAIR CIRCUITRY TO FIX THE TWO UNITS I NOW HAVE, BUT NO LUCK!!!

IT SEEMS THAT IT IS THE WORLDS BEST KEPT SECRET ABOUT THESE PARTS. THOSE ISRAELIES HAVE SOME RACKET GOING ON HERE. IT WAS ALSO DISCOVERED THAT INTERNALLY THERE IS A COMPUTER CHIP THEY READ THAT COMPUTES THE TOTAL RUNNING TIME ON THE UNIT AND THAT THEY ARE ONLY GOOD FOR 3000 HOURS.

IF THE AVERAGE RUN TIME IS 6 HOURS AND YOU RUN THAT PUPPY 4 DAYS A WEEK, IF YOU ARE FINNICKY LIKE I AM, THAT COMPUTES TO 24 RUNNING HOURS PER WEEK 96 PER MONTH AND THE SEASON IN NY IS MID MAY TO MID OCT OR 6 MONTHS GIVE OR TAKE THEREFORE USING 576 HOURS RUN TIME PER YEAR. THIS MEANS THAT I SHOULD GET 5.2 YEARS OUT OF THIS THING AND HAVE NEVER GOTTEN MORE THAT 3.

IT IS TIME TO FIND A BETTER MORE RELIABLE UNIT THAT WILL WORK LONGER AND MORE DEPENDABLY THAT THIS UNIT. AFTER OWNING, BUYING UNIT THREE WHICH I HAVE NOW, THIS WILL BE THE LAST DOLPHIN I BUY.

IF ANYONE KNOWS WHERE I CAN BUY THE MOTOR PARTS OR COMPLETE ASSEMBLIES CONTACT RUSSENCO@AOL.COM AND WE WILL START A REPAIR BUSINESS TOGETHER. THANKS A LOT, BOB