Hi there, when i put the dolphin into the pool and turn the switch on, it only runs for a few seconds and then shuts off.
When i went to fire it up recently, it turns out I had forgotten to turn off the switch. It does shut off automatically, but a couple of weeks ago, when i plugged it in, the unit started up while it was still on the stand. Of course this is really noticeable, so shut it off immediately, was probably only on for a few seconds. So I'm wondering if there's a connection, that it maybe reprogrammed itself to run for that length of time.
I'm in Ontario, so if I need to send it out for repair, could you also recommend a place. I bought it as Oasis Pools in Burlington, ON, but when I left a voice mail about this problem, they didn't return my call.
Thank you for time and attention, Janet Schutten 905-957-0701
ADMIN REPLY: If there is nothing stuck between the tread and drive gear then the problem is most likely with a circuit board. Unfortunately that part cannot be purchased separately.
Join in and write your own page! It's easy to do. How? Simply click here to return to Dolphin Maytronics Repair Comments.