Dolphin Escape popping wheelies

by Bob Masa
(Elburn, Il. , US)

The title says it all. Unit is just over a year old and was very expensive. Any guidance would be much appreciated.

Comments for Dolphin Escape popping wheelies

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Aug 24, 2018
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Popping wheelies and not cleaning properly
by: Vince A.

I had the same issue. Sent it back to Maytronics for warranty, they glued a brass weight under the robot. Was never happy with my DX4. It hardly ever climbed to the top of the pool to scrub the tiles, during the 8 years I ownd it, I sent it in for repairs and service 4 times. Each time costing about $300. Every 2 years the DX4 tends to just run from one end of the pool to the other end in a straight back and forth path about 4ft wide.
Don't waste your money on a DX4. I was much happier with a Kreepy Krauly.

Aug 13, 2018
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check the pump
by: ADMIN

Hold the robot near the surface but submerged and operating. See if the pump stops pumping. If it does then your repair options are limited to replacement of the motors or a new machine

Aug 10, 2018
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Suggestions?
by: Anonymous

Any suggestions on what to do? VERY frustrating to get a years use out of something that costs over 700 dollars. VERY unlikely to EVER buy another Dolphin product!

Aug 10, 2018
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First see if this is the problem
by: ADMIN

If it he pump is intermittent, you have to buy new motors. Parts are unavailable

Aug 08, 2018
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Dolphin popping wheelies
by: Anonymous

How do I rectify this? Order a part, take it somewhere, etc.?

Aug 08, 2018
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Pump
by: ADMIN

An intermittent pump will casue this condition. The pump provides the suction that holds the robot to the floor and wall

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