Dolphin Nautilus CC Plus Stopped Working

by Kevin
(Dripping Springs, Texas)

Hello, I received my new unit around mid April of 2021. Everything has worked perfectly up till yesterday. I usually start the clean cycle manually right after I do my daily "pool chores." Yesterday, after the daily cleaning of the cartridges, I put the Dolphin back in the pool and hit the power button and hit #1 (as I always do) and nothing happened.

I unplugged the power unit for a few minutes hoping that would do something. All of the usual blue lights on the power unit are lit up as normal, but no response from the actual unit...no sound, no movement, nothing.

Today, after reading online last night, I pulled the unit out of the pool and set it on it's back.

I hit power then #1 and the tracks started spinning...AWESOME....I put it in the pool and it used its fan/blower to push itself down to the bottom and that was it...no other movement, nothing.

Help!

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