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May 19, 2018
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Aquabot turbo tjet won't reverse
by: Austingata

Eight days ago I replaced by old aquabot turbot tjet with a new one which worked fine for a few days. Yesterday it stopped reversing. Help?

Aug 11, 2017
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My Dismal Point of View RE: This Entire Trend of ROBOT Cleaners
by: UnhappyAboutRobotCleaners

Well, based on how Aquabot's mother company is running things, you might as well dispose of an Aquabot when it fails. Nobody in their right mind should be paying a service technician the current rate of labor plus the cost of a something like a pump or drive motor when the part is already over-priced to the point of gouging. If not for the smart people who have figured out how rebuild/repair things like the pump or drive motors, we all would still be held captive to the gouging ways of the trend.
To strip us of all this money for repairs is unfair and hopefully soon, it will be unlawful. Legislation that is being pushed currently will give consumers the right to fair market cost for OEM replacement parts which at the moment, as far as Aquabot motors are concerned, is absolutely unfair and they should be guilty of price gouging. We should be entitled to by replacement parts for internal components on power supply units and not just the switch. The transformer is a dirt cheap item. But only if it can be identified & it's not something found in my PSU. I do not believe anything could justify charging $300 for a pump motor. But they seem content to force us to pay this plus the labor in order to repair our unit. They will claim "it's still cheaper than a $1500" new unit. Well hey,recently I found low prices on Turbo T4RC cleaners so, no it's not. Many are selling the latest Aquabot T4RC without the caddy for dirt cheap and still retaining a 3 year warranty.
If an authorized repair tech learns I got a good deal, are we gonna see more efforts to try and revoke warranties on units purchased online? That was actually deemed unlawful without proper reasoning to justify it. But that only made these manufacturers work harder to prevent their dealers from selling specific models online and forcing people to get them at local Brick and Mortar stores. Those are the cry babies that are upset because people won't pay them so they can make enough money to justify their existence. My feeling is this; If you rely on the revenue from repairing pool robots to sustain your business, you are doing something wrong. I do not think that's what is going on so I am going to just say what i think. They are just greedy. It's one thing when someone isn't capable of doing repairs but when one is more than qualified and you make efforts to deter a consumer from repairing his own unit by making sure parts are way over priced or just unavailable, then you do not deserve a shred of respect. Aquabot repairs costing upwards of $200 usually only require parts that can be acquired for less than $20 and only take 15 minutes to install. Some regulation needs to be implemented here. Next thing they will try is say that my receipt shows I only paid $999 for my Turbo T4RC and since I did not pay $1599 or more, I am not entitled to warranty repair. Yeah, the sarcasm. But the truth hurts. This trend is long over due for a set of rules, regulations & guideline that govern fair profits. No way should a set of bands and bushings should cost me $75. A set of those brown belts are 10 cents each and a set of those bushings can be printed on a 3D printer for even less. And they can charge 7000% on them? Only the gouging ways of this trend!

I am not a fan of tactics used by any robot cleaner manufacturer. And, ironically, I do feel my Aquabot Turbo T4RC is the best cleaner on the market & I will continue to use it. But nobody said I have to respect it's maker. Consumer's do have rights and gouging is illegal. Do not be afraid to speak up

Jul 31, 2017
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Timer
by: ADMIN

Hi Dawn, contact Aqua Quality and explain the issue. Sometimes electronics are bad right out of the box.
Just so you know, most Dolphins are throw away if there is a problem with the electronics.

Jul 31, 2017
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Aquabot Timer wasn't the problem
by: Dawn

I have an old Pool Rover Plus with the same issue that some other people posted, the timer would not relay to the opposite direction for more than a few seconds. I purchased a replacement timer from Aquaproducts but I have the same issue, even with the new timer. Unless the replacement part is bad also, I can't figure out what is wrong since the inside of the power unit is straight forward and included a timer circuit board and a transformer, that's it. An aquabot repair place told me to scrap it and buy a new Dolphin cleaner.

Jul 28, 2017
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Aqua Quality Pools and Spas, Inc
by: ADMIN

Aqua Quality Pools and Spas, Inc

Jul 28, 2017
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timing relay for aquabot power supply box
by: Anonymous

I need a timing relay for my aquabot power supply box. It is an older model. Can anyone tell me where I can purchase just the timing relay. I don't need the whole power supply. If you know a website or a place in NY. I am very handy and can fix it if I can just get the part. Thank you.

Sep 11, 2016
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Aquabot Abreeze XL moving in 1 direction
by: Anonymous

my aquabot was fine and then the power supply lights started flashing, I pulled it out and cleaned the bags and put it back in the water, it started to work a normal cycle, but it seems to be only going in one direction. There was s screw that was near the basket area and the gaskets on the bottom bot on each end were wavy and coming off. But it just sits and keeps pumping when it gets stuck and doesn't move back and forth. What's up with that?

May 22, 2016
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Follow-up to Anonymous from March 2016
by: Anonymous

I decided to replace the timer on my Turbo T-Jet. The replacement was straightforward although I did have to drill out the rivets holding the housing together. The timer is connected by 3 wires, which I cut in the middle, then soldered in the new timer's wires and wrapped the joints. Overall, I'd rate the required skill level as low-moderate.
The Turbo T-jet is now running normally. Inside the old timer is a small timing circuit and a relay. The latter is the most likely failed component.
Hopefully, I'll get another 5 years out of the T-Jet.

Mar 27, 2016
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Timer Replacement
by: ADMIN

The timer is not difficult to replace and they are available from repair shops such as Aquaqualitypools.com

Mar 27, 2016
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Turbo T-Jet runs in only one direction.
by: Anonymous

I have a problem similar to John below: the timer switches immediately from one direction after running in the other. The red and green lights reflect the behavior: the red light is on in the run direction and the green light turns on momentarily. I'm not sure what the lights indicate. The run direction remains the same after cycling the power.
If I had to guess, the unit has an electronic timer that flips a relay to reverse the motor. I hear the click in the power supply, and the glitch appears even when the bot is disconnected from the power supply so it is not the motor. I am wonderinf if anyone has fixed this problem short of replacing the power supply?
Thanks.
The unit is about 5 years old.

Aug 19, 2013
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Aquabot Turbo-T-Jet only goes one direction
by: John

I have a 4 to 5 year old Aquabot Turbo-T-Jet that has been working well up to 2 weeks ago when it started going in one direction only. I noticed that the lights on the power supply were only switching from red to green for only a second. Thinking that there was something wrong with the power supply, I bought a brand new one. Same story.

Dec 22, 2012
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Turbo T-Jet not reversing
by: Rick

I have a Aquabot Turbo T-Jet and the the robot will only go in one direction, it will not reverse. The power supply use to make a clicking noise when the unit was about to reverse, it does not make the clicking sound anymore. If I unplug the cord from the power unit, the robot goes in the same direction as it did before I unplugged the unit. The power supply has a button than you can select how many seconds the robot is to run in one direction before reversing as well as a auto run or cont run button. Any ideas what is causing the robot to only operate in one direction?

Thanx,
Rick

Jul 21, 2010
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One More Thing...
by: Caustic C

I learned so much from this experience, but here's some simple advice to keep in mind:
Pay careful attention to your drive belts and rollers. Check them every few months for alignment problems and wear.
When you change the belts, change the rollers with them. It's an inexpensive, but perhaps the most important detail in avoiding further problems.
Happy Summer!

Jul 20, 2010
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Repaired
by: Caustic C

Robot is fixed. I still am not sure of the cause- did a transformer test and everything was fine. I replaced drive belts, rollers, checked pump, put in a new 3 amp fuse, and the pool is clean again. Runs better than ever.
I now have a backup motor and low voltage cable, and the peace of mind knowing that I will always have a working robot that I can repair. Worth the money.
This site is a great help. Thanks!

Jul 20, 2010
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Must Identify Problem Component
by: Anonymous

Hi, let the transformer run by itself. Don't plug in the robot. If the transformer fuse still blows then the problem is most likely the timer.

Not sure why you would replace a good cable and motor but I think you can safely assume they are not blowing the fuse.

The timer may be bypassed.

Jul 20, 2010
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Aquabot problems
by: Caustic C

I few weeks ago, my Pool Demon "ate" the floating power cord and was stuck at the bottom of the pool for I don't know how long.
Soon after it started blowing fuses. I figured the cord broke from the stress or the motor went bad from the strain.
So I purchased both, and changed them out. Just a note, the old cable had continuity and the old motor looked fine. Matter of fact, if I put a 5 amp fuse in the xformer, the robot would run fine for a short time before blowing the fuse.
So, $450 later, the robot still does the same thing.
I noticed this time that as soon as I put a load on the transformer, it makes this buzzing sound like there is a short somewhere, and then the fuse goes.
My only two options left are the transformer, (which stays on just fine with no load on it), or the pump on the robot.
With all this money and time I wonder if I should have just bough a new unit!

Jun 28, 2010
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Grant's Robot
by: Anonymous

Hi Grant,
your robot's behavior is symptomatic of a dirty bag or an impaired impeller on the pump. Be certain to check the impeller (prop on the pump) for debris blocking water flow or hair and threads wrapped around it. Though my answer does not address a total stopage of the robot
Aqua Quality Pools and Spas on Post Rd in Westbury are the experts.
Regards,
Curt
UPDATE: THE TIMER IN THE POWER SUPPLY IS BAD. EVEN THOUGH THE POWER SUPPLY WAS HUMMING, ONLY A VOLTAGE CHECK REVEAKLED THERE WAS, IN FACT, NO VOLTAGE.

Jun 28, 2010
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aqua-bot repair
by: Grant

I read Irenes post ...I am in Huntington,NY also .I purchased an Aqua-bot pool demon as part of my package when i put in a pool in 2005. It worked great the first season. After that it runs for about 1/2 hr - 45 min. then it starts to slow and eventually stops. I brought it back to Pool mart twice and they swaid they tested it and can find no problems. i talked to "Aqua-bot techs on a few occasions and after replacing bands and treads....still the same problem. the last time i talked to Pool Mart they told me the motor needed to be replaced..without even looking at it. Although the transformer does not get really hot, i'm thinking it may be a power problem. Is there somewhere i can have it looked at locally where a competent person can look at it?

May 07, 2008
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My guess is the power cord
by: Administrator

A replacement plug end may be purchased on line. Most parts dealers have them or you can try locally at AquaQualitypools.com. They have a store in Westbury, NY.

Make certain the transformer is or is not working. If yours has a reset button, it must be pushed before checking for voltage at the transformer outlet. Check the fuse too.

The replacement plugs are easy but theres a good chance all you really need is a power cord and aquaqualitypools sells their own brand at a great price. I have one and it works great.

If the original problem was a totally dead robot, then the cure is in the electrical supply...the cord, transformer, or plug end.

UPDATE. On May 11, 2008 I looked at your Aquabot. A continuity check revealed a bad fuse holder in the transformer.
A continuity check of the power cord revealed a break. In fact, after digging out the hardened 15-year-old putty from the terminal well, I found both cord ends were corroded and broken as well as 1 wire from the pump.
I cut the cord at the handle and crimped new terminal ends to both cord and pump then repacked the well with new putty.
I hope to hear about the robots future performance after it's "quadruple bypass".

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