nautilus cc plus is moving very slowly and is struggling to climb the pool walls.

by Candace
(New Orleans, La)

My 2 year old nautilus cc plus is moving very slowly and is struggling to climb the pool walls. A toy did get lodged in the track and after a month of the track coming off, we replaced both tracks. No improvement. We may have damaged the unit by continuing to use it after discovering the toy. Is it fixable?

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Apr 25, 2020
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by: ADMIN

...a broken sprocket that drives the track. The sprocket is plastic with ball bearings. It may be cracked or damaged

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